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Clogged Toilets

If you have clogged your toilet, find a plunger and use it to try to move the blockage through the pipe. If you don't have a plunger, you can purchase one at most hardware stores or big box retailers.

To unclog the toilet, simply press the plunger into place over the drainage hole at the bottom of the basin. Press firmly to ensure a tight seal. Then, move the handle up and down vigorously to push the blockage through.

Sinks & Shower Drains

If your sink or shower is clogged, there is likely hair or other debris preventing the free flow of water. You may be able to fish this out using a drain cleaning tool; you can find one of these at most hardware stores.

If you can't solve the issue on your own, please make a repair request and we'll be in touch shortly with more information.

If you lose electrical power, please contact your utility provider to troubleshoot the issue. There may be localized issues on the grid or widespread outages due to inclement weather or transformer problems.

You may also have a billing issue on your account; only the electric company can help you understand what's happening with your bill.

After speaking with your utility provider, if you need additional help, let us know.

If you don't have hot water access in your rental home, there is likely an issue with your hot water heater. Locate your tank and check the settings. Does everything look accurate? Is the tank in energy conservation mode, limiting the amount of water heated at any time? Is the pilot light lit (for gas-powered heaters)?

If you make any changes to the settings, please give the system twenty minutes or so to take these changes into effect.

If your heat or air conditioning isn't working properly, use the central thermostat in your rental property to troubleshoot the issue. Verify that all settings are accurate; if necessary, you can also try to cycle the system off and back on again to restore the defaults.

If you continue to have problems, please make a repair request.

In the event of a true emergency, please call 911 for assistance from first responders.

For maintenance emergencies, call our office: (323) 992-6130